1 The word ‘ombudsperson’ is used in the English language as a gender neutral synonym of ‘ombudsman’. Originally a Swedish word, the term ‘ombudsman’ means ‘representative’ or ‘proxy’. Although the national legal systems that have introduced equivalent institutions use quite different terminologies (eg Parliamentary Commissioner for Administration, Médiateur de la République, Protecteur du Citoyen, Volksanwaltschaft, Defensor del Pueblo, Difensore Civico), the doctrine almost unanimously employs the original Scandinavian denomination, or ‘ombudsperson’ or even...
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